Terms and Conditions
1. Introduction
These Terms of Use apply to this website and to transactions related to our products and services. You may be bound by additional contracts regarding your relationship with us or any products or services you receive from us. If any provision of the additional contracts conflicts with any provision of these Terms, the provisions of the additional contracts shall control and prevail.
2. Binding Acceptance
By registering, accessing, or otherwise using this website, you agree to be bound by the Terms of Use stated below. Use of this website implies knowledge and acceptance of these Terms of Use. In some special cases, we may also request that you explicitly consent.
3. Electronic Communication
By using this website or communicating with us electronically, you consent and acknowledge that we may communicate with you electronically on our website or by sending emails to you, and you agree that all rules, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement, including but not limited to the requirement that such communications be in writing.
4. Intellectual Property
We or our licensors own and control all copyrights and other intellectual property rights on the website and data, information, and other resources displayed or made available within the website.
4.1 All Rights Reserved
Unless specific content states otherwise, you do not receive a license or any other right under Copyrights, Trademarks, Patents, or other Intellectual Property Rights. This means you will not use, copy, reproduce, perform, display, distribute, embed in any electronic medium, modify, reverse engineer, decompile, transmit, download, broadcast, monetize, sell, market, or commercialize any resources on this website in any form, without our prior written approval, except and only to the extent otherwise provided by mandatory law (such as the right to quote).
5. Newsletter
Notwithstanding the above, you may forward our newsletter in electronic form to others who may be interested in visiting our website.
6. Third-Party Property
Our website may include hyperlinks or other references to websites of other parties. We do not monitor or review the content of websites of other parties that are linked from this website. Products or services offered by other websites are subject to the applicable Terms of Use of those third parties. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us. We will not be responsible for any practices of privacy or content of such sites. You bear all risks associated with the use of such websites and any related services of third parties. We will not be liable for any loss or damage in any manner, however caused, resulting from your disclosure of personal information to third parties.
7. Responsible Use
By visiting our website, you agree to use it only for the purposes for which it is intended and as permitted by these Terms, any additional contracts with us, applicable laws, regulations, and generally accepted online practices and industry guidelines. You must not use our website or services to use, publish, or distribute any material consisting of (or linked to) malicious computer software; use data collected from our website for any direct marketing activity, or conduct any systematic or automated data collection activities on or in relation to our website. Participation in any activity that causes, or may cause, damage to the website or that interferes with the performance, availability, or accessibility of the website is strictly prohibited.
8. Registration
You may register for an account on our website. During this process, you may be required to choose a password. You are responsible for maintaining the confidentiality of passwords and account information and agree not to share your passwords, account information, or secured access to our website or services with any other person. You must not allow any other person to use your account to access the website as you are responsible for all activities that occur through the use of your passwords or account. You must notify us immediately if you become aware of any unauthorized use of your password. Upon termination of the account, you will not attempt to register for a new account without our permission.
9. Refund and Return Policy
9.1 Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period expires after 14 days from the day on which you, or a third party other than the carrier and indicated by you, acquired physical possession of the first goods. To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by mail, fax, or email). Our contact details can be found below. You may use the attached model withdrawal form, but it is not mandatory. You may also electronically fill in and submit the model withdrawal form or any other unequivocal statement on our website. If you use this option, we will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g., by email) without delay. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
9.2 Effects of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such refund using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such refund. We will take back the goods. You will have to bear the direct cost of returning the goods. You are only responsible for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods. Please note that there are some legal exceptions to the right of withdrawal, and therefore certain items cannot be returned or exchanged. We will inform you if this applies in your specific case.
10. Content You Posted
We may provide various tools for open communication on our website, such as blog comments, blog posts, forums, bulletin boards, reviews and ratings, and various social networks. It may not be feasible to review or monitor all content that you or others may share or submit to or via our website. However, we reserve the right to review content and monitor any use and activity on our website, and remove or reject any content at our sole discretion. By posting information or otherwise using any open communication tools as listed, you agree that your content will comply with these Terms of Use and must not be unlawful or illegal or violate any person’s legal rights.
11. Idea Submission
Do not submit ideas, inventions, works of authorship, or other information that could be considered your own intellectual property that you would like to present to us unless we have first entered into an intellectual property agreement or non-disclosure agreement. If you reveal any such information to us without such a written agreement, you grant us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate, and distribute your content in any existing or future media.
12. Termination of Use
We may, in our sole discretion, at any time change or discontinue access to the website or any Service on it, temporarily or permanently. You agree that we will not be liable to you or to any third party for any such change, suspension, or discontinuation of your access or use of the website or any content you may have shared on the website. You will have no right to any compensation or other payment, even if certain features, settings, and/or any Content you have contributed or relied upon become permanently lost. You must not circumvent or attempt to circumvent any access restriction measures on our website.
13. Warranties and Liability
Nothing in this section will limit or exclude any warranty implied by law that it would be unlawful to exclude or limit. This website and all content on the website are provided on an “as is” and “as available” basis and may include inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, whether express or implied, regarding the availability, accuracy, or completeness of the Content. We do not warrant that:
- this website or our products or services will meet your requirements;
- this website will be available on an uninterrupted, timely, secure, or error-free basis;
- the quality of any products or services purchased or supplied to you through this website will meet your expectations.
Nothing on this website constitutes or should be considered to constitute legal, financial, or medical advice of any kind. If you require advice, you should consult with an appropriately qualified professional. The following provisions of this section will apply to the maximum extent permitted by applicable law and will not limit or exclude our liability in respect of any matter for which it would be unlawful or illegal to do so. In no event will we be liable for any direct or indirect damage (including any damage for loss of profits or revenue, loss or corruption of data, software, or databases, or loss or damage to property or data) which you or any third party suffer, arising from your access to or use of our website. Except to the extent that any additional contract expressly states otherwise, our maximum liability to you for all damages arising out of or in connection with the website or any products and services advertised or sold through the website, regardless of the form of the legal action that imposes liability (whether in contract, equity, negligence, willful misconduct, tort, or otherwise) will be limited to the total price you paid to us for the purchase of those products or services or use of the website. Such limitation will apply in the aggregate to all of your claims, actions, and causes of action of every kind and nature.
14. Privacy
To access our website and/or services, you may be required to provide certain information about yourself as part of the registration process. You agree that any information you provide will always be accurate, correct, and up to date. We take your personal data seriously and are committed to protecting your privacy. We will not use your email address for unsolicited mail. Any emails we send you will only be in connection with providing the agreed products or services. We have developed a policy to address any concerns you may have regarding privacy. For more information, see our Privacy Statement and our Cookie Policy.
15. Accessibility
We are committed to making the content we provide accessible to persons with disabilities. If you have a disability and are not able to access any portion of our website due to your disability, we ask that you give us notice, including a detailed description of the issue you encountered. If the issue is readily identifiable and solvable using information technology industry standard tools and techniques, we will solve it without delay.
16. Export Restrictions / Legal Compliance
Access to the website from territories or countries where the Content or the purchase of products or Services sold on the website is illegal is prohibited. You must not use this website in violation of Serbia’s export laws and regulations.
17. Affiliate Marketing
Through this Website, we may engage in affiliate marketing whereby we receive a percentage or commission on the sale of services or products on or through this Website. We may also accept sponsorships or other forms of compensation for advertising from business entities. This disclosure is intended to comply with legal requirements for marketing and advertising that may apply, such as the rules of the United States Federal Trade Commission.
18. Transfer
You must not assign, transfer, or subcontract any of your rights and/or obligations under these Terms of Use, in whole or in part, to any third party without our prior written consent. Any alleged transfer in violation of this Section will be null and void.
19. Violations of these Terms of Use
Without prejudice to our other rights under these Terms of Use, if you breach these Terms of Use in any way, we may take such action as we deem appropriate to deal with the breach, including temporary or permanent suspension of your access to the website, contacting your internet service provider to request blocking of your access to the website, and/or taking legal action against you.
20. Indemnification
You agree to indemnify, defend, and hold us harmless from and against all claims, obligations, damages, losses, and costs relating to your breach of these Terms of Use and applicable laws, including intellectual property rights and privacy rights. You will promptly reimburse us for our damages, losses, costs, and expenses relating to or arising out of such claims.
21. Waiver
The failure to enforce any provision of these Terms of Use or any Agreement, or failure to exercise any option to terminate, will not be construed as a waiver of such provisions and will not affect the validity of these Terms of Use or any Agreement or any part thereof, nor the right to enforce each and every provision subsequently.
22. Language
These Terms of Use will be construed and interpreted exclusively in the English and Serbian languages. All notices and correspondence will be written exclusively in that language.
23. Entire Agreement
These Terms of Use, together with our privacy statement and cookie policy, constitute the entire agreement between you and Agencija GETRON in relation to your use of this website.
24. Updating these Terms of Use
We may update these Terms of Use from time to time. It is your obligation to periodically check these Terms of Use for changes or updates. The date stated at the beginning of these Terms of Use is the date of the latest revision. Changes to these Terms of Use take effect upon posting on this website. Your continued use of this website following the posting of changes or updates will be deemed notice of your acceptance to abide by and be bound by these Terms of Use.
25. Choice of Law and Jurisdiction
These Terms of Use are governed by the laws of Serbia. Any disputes relating to these Terms of Use are subject to the jurisdiction of the courts of Serbia. If any part or provision of these Terms of Use is found by a court or other authority to be invalid and/or unenforceable under applicable law, such part or provision will be modified, deleted, and/or enforced to the maximum extent permitted so as to give effect to the intent of these Terms of Use. The other provisions will not be affected.
26. Contact Information
This website is owned and operated by Agencija GETRON. You can contact us regarding these Terms of Use via our contact page.



